Carefully curated virtual roundtables
The RestaurantSpaces MasterMind series connects development, design and technology leaders to help them make faster, better-informed strategic decisions.
To navigate this new era, you need a space to rethink everything you do. Take part in the candid conversations that will help you move key projects forward, validate concepts, and explore new ideas and technologies, all from the comfort of your desk.
**Attendance limited to restaurant chain execs. One roundtable per month.
Next available session:
Rethinking Store formats
An explosion in the reliance on apps and off-premise has meant restaurants need to adopt a digital-first approach to their real estate strategy. In order to service a customer fixated on convenience, chains will have to experiment with all emerging formats available to them. From ghost kitchens to drive-thru-only to full experience to casual and even fine dining experimenting with to-go concepts… Figuring out the right portfolio mix needs to be a priority for every chain. Join us for a discussion on how other chains are thinking about these challenges.
*attendance limited to restaurant chain leaders.
1:00 - 2:15 pm ET
Development & Design
1:00 - 2:15 pm ET
Development & Design
Creating Pickup Experiences Customers Want
Digital channels now represent the overwhelming majority of how orders are placed. Whether it be delivery, mobile/web (in-store or curbside pickup), social or in-store order, a person is still physically picking up that order. How do you direct traffic, cut confusion, optimize operations, all while providing a great experience, regardless of where/how the order was placed? What new technology, systems, and restaurant designs will enable chains to exceed customer expectations?
Creative Development Strategies For Disruptive Times
While the end of the pandemic is in sight, uncertainty still abounds. The restaurant landscape has changed dramatically, and more is yet to come. Explore with other development professionals new strategies that have come about as a result of the disruption, as well as the efficiencies needed to keep rollouts on track and to budget.
The Future of Drive-Thrus
Overnight, the drive-thru became more important than ever out of necessity. While restaurant companies have allowed the concept to remain unchanged for decades, advancement in digital technologies is fuelling an exciting new wave of innovation. In this roundtable, you’ll explore the ways drive-thrus need to evolve in coming years to best serve a customer that demands hyper-convenience.
Reevaluating Restaurant Layouts and Space Requirements
What can brands do to adapt locations for unprecedented growth in digital sales? How big will dining rooms need to be in years to come? What are the new formats that companies need to be looking at right now to entice tomorrow’s customer? Within the disruption lies infinite opportunity to rethink what your restaurants should look like.Join us for a deep dive into how design chains are thinking about the concepts of the future.
Optimizing Restaurants for Curbside and Delivery
The vast majority of restaurants were never designed for the digital future currently unfolding. Customers demand new ways of interacting with brands that exceed their expectations around convenience. Restaurants need to accommodate by allowing greater off-premise access at their locations. Imagine with your peers the unexplored ways that restaurants could evolve to serve a rapidly changing customer base.
Designing + Operating Healthier Restaurants
The last year has left an indelible mark upon our collective consciousness and restaurant design needs to take this into account. Beyond plexiglass, hand sanitizers, and rigorous (and expensive) cleaning operations, what long-term health and wellbeing measures do chains need to adopt so customers feel safe? What upgrades are companies making when it comes to their HVAC systems? Uncover the next wave of innovation you need to be diving into for a post-pandemic world.